Sales Activation

Helping Global Brands Build Amazing Pipeline
Better Conversations. Faster Growth.
The hardest thing about selling
today is that customers don’t
need you the way they used to.
Sellers are increasingly challenged with:
• Buyer information access
• Buyer information overload
• Expanded competition
• Fast pace change
“ ”
The End of Solution Sales, Harvard Business Review
Say sales calls
don’t warrant their
time
85%
sales reps effectively
communicated
business value.
sales reps focus too
much on their product.
Gartner, "Tech Go-to-Market: Sales Organizations Need to Upgrade Skills and Processes to Meet Buyer Expectations"
34% 74%
Creating Value Engineers
Top reps tell their future
customers something
they don’t know.
© 2018 All Rights Reserved | Confidential | 5
Enabling your Value Engineers
Continuous and Bite-sized
Informal Learning
Reinforcement
I “Just for Me”
Content is Easy to Create, Absorb, Access
From enablement to pipeline
Course Kit: Core Framework
Step Development Process Learning Output
1 Abstract • Client to provide abstract (example below)
Course Kits (2-4 Weeks)
• Industry Summary (explain the abstract topics)
• Interviews with SMEs to build talk tracks
• Supporting “Who We’ve Helped” story by industry
Video Kit (3-5 Weeks)
• Recording of the industry summary leveraging script that will
be developed
• Recording of the Who We’ve Helped” story leveraging script
that will be developed
Coaching Kit (1-2 Weeks)
• Certification: Creation of a formal certification stream (manual
or video based)
• Flash Drills: Bite-size micro-learning delivered both pre and
post course of up to 10 questions each
• Varying record modes will be used to ensure seller can handle
all of the situations: Tele-Prompt, Slides & Cam, Screen
Record + Mic, Whiteboard, Live or Hot Seat, Hand-in-
document, Visual Confection (completed whiteboard exercise)
Scorecards (1 Week)
• Develop score card and pass/advance criteria
2 Content Audit • Determine degree to which learning content exists vs needs
to be developed
• Identify internal and external SMEs to develop content gaps
3 Curriculum
Development
• Creation of learning path
• Identify external sources of reference data (eg Gartner)
• Develop learning kits for each module (Slides and speaker
notes)
• Client review and approval
• Graphics and design
• Client review and approval
• Video production (if applicable)
• Load into Client’s Sales Enablement Engine
Curriculum Development
Course Kit: Examples
Course Kit: Optional Extensions
Offering Development Process Learning Output
1 Advanced
Coaching
• For each category of the Competency Score Card, additional peer & executive best practice videos
and core enablers will be provided to help the learner master any deficient category they might score
on (for example, objection handling in a new industry, product positioning, etc.)
• Manager will be trained on identifying and providing feedback for up to 5 core concepts per Video
Exercise
• 3 Practice Videos will be created for managers that enable them to practice identifying the core
coaching moments
• 10% of video response exercises will be reviewed by campaign stars to ensure grading calibration
and to provide feedback to manager
• Stand Alone Evaluation can be performed as well to trend and track sellers scores
• Calibrated
organization wide
coaching standards
2 Analytics &
Insight
• Development of reporting best practices to provide insights around:
• Team by team training consumption and certification attainment
• Sales Manager effectiveness (completeness and thoroughness of coaching)
• Patterns of excellence
• Establish baseline
for organizational
enablement and
identify best
practices
3 Just-In-Time
access to
refresh
courses
• Bite size content sliced up for up to 10 scenarios delivered dynamically in SFDC as playbooks
• Allego Channel that breakup the content into its core components supported by field generated best-
practice videos
• Facilitate the process to help ensure field sharing becomes regular cadence
• Ability to find and
confidently deliver
the right content at
the right point in time
4 Post Go-Live
Story /
Content
Calendar
• Story telling workshop to help reps convert their client wins into powerful stories that can be shared
organization wide
• Win reports: Reps encouraged to record .the customer win in the form of a “heroes journey story”
where the buyer is the hero
• Development of 5 stories
• Who I’ve Helped
Story
• Who I am Story
• My Company Story
Analytics driving Coaching Direction
Course Kit: Optional Extensions
Offering Development Process Learning Output
5 Whiteboard
Story
• Kick off meeting / brainstorming session
• Visual story board
• Visual flow
• Script developed
• Diagnostic questions and objections embedded
• “Who’ve we’ve helped story” embedded
• Train the trainer workshop
• Development of a certification process: target of 20X of repetition to internalize
• Visual Confection: visual story flow that will be mastered by reps to talk a buyer through the big
idea quickly and personally
• Ability to take a
prospect through a
story based story: why
change, I have to
change, to I’ll change
with you
Whiteboard Story: Examples
Whiteboard Story: Examples
Whiteboard Story Telling My Company Story; Who We’ve Helped Stories; Who I am Story;
My Company Story Who We’ve Helped Story Who I am Story
Identify
Recover
Respond Detect
Protect
NIST Cybersecurity
Framework
Acme Analytics Service Questions
1.
2. Cyber: Compliance, Prevention =X, Detection slow
Prevention + Detection + Attestation?
Risk-based Access
Attack Surface - adaptively
MFA Block
Low Med High
R/T Risk Assessment Built-in Dashboards
Users Servers Scanners
R/T Threat Detection
Context Aware
Response time
Automation & remediation
Privilege recommendation
Policy recommendation
650 Events
70 Views
Customer Story
- Identity Silos, No visibility
- ADFS, Duo, Thycotic
- Insight, User-exp.
- Cost, Balance, Simplicity
Why Change?
-Data, graphs
-Proxy-based authentication
-Policies (Detection & Response??)
- Orchestration
Why Acme?
1. R/T compliance reporting
2. Risk-based MFA.
3. Next Gen PAM
Visual Confection: Example