Assessment - Account Based Demand Engine

The Account Based Demand Engine STEAM Assessment
Set-Up Phase
2
To ensure we size the engine correctly we need to look under the hood of what you already have
The Account Based Demand Engine (ABDE) is modular in its construction and our STEAM assessment is designed to walk through 6 specific areas that will play a pivotal role in the program's success
STEAM Assessment
An Engine Has Lots of Moving Parts
The What / Why Now / To Who / Proposition Clarity – The right strategy is the key to success, so we need to get this right from the outset
Sales / Outbound set up. Where will our ABDE workloads fit within the current structure
What exists, what can be adapted, what needs to be created
How robust has the selection criteria been for the accounts we are going after
Current inbound volumes / lead flows and performance metrics to leverage insights
Visibility of performance, dashboards and progress
Strategy
Asset Library
Data / Acc Selections
Inbound
Outbound
Marketing Operations
Foundations for the ABDE 6 areas for discussion
1
2
3
4
5
6
STEAM Assessment
Deep Dive Current Scoring Against The 6 Steps To Success
Self-Assessment Guide
Strategy Development
Based on the solution area we are trying to generate demand for:
• Does a campaign strategy exist (Y/N) and when was it last updated
• Where would you place your solution against these 4 areas:
1. Ability to articulate the client problem your solution overcomes
2. What alternatives businesses have if they want to overcome this problem
3. Who worries about this problem in a prospect account and why
4. How compelling is your story today that drives urgency to act now
• Can you summarise your ideal customer’s strategic priorities?
• How many competitors can you think of that offer very similar solutions to yours
• How well do you address your customer’s strategic priorities in your existing content
Step 1
Rating:
3 months / 1 year / 3 years
Scale – 1 to 5
Scale – 1 to 5
Yes / No
Scale – 1 to 5
Scale – 1 to 5
Scale – 1 to 5
None / 1 to 5 / 5 to 10 / 10+
Intention: An honest appraisal of how relevant and buyable your proposition is today
Asset Library
Based on the solution area we are trying to generate demand for:
• How many assets do you have that align to your current strategy
• How often are you creating new content
• Where is your latest content hosted / shared
• How many formats do you have (Video / eBooks / Podcasts / Blogs etc)
• Do you measure your best performing content
• How successfully do you generate new content ideas
• Who well do you create content in your organisation
• Is all the content you produce being used successful
Step 2
Rating:
Website / Social / Campaigns
Monthly / Quarterly / Annually
Yes / No / Unsure
Scale – 1 to 5
Scale – 1 to 5
Yes / No / Unsure
1 / 2 to 5 / 5+
0 / 1-3 / 4-7 / 8+
Intention: Have a clear understanding of what content can be leveraged and what is missing
Data / Account Selection
Based on the solution area we are trying to generate demand for:
• Do you have a clearly defined Ideal Customer Profile
• How many organisations are in your Target Addressable Market
• How many people are in a typical buying group
• Where do you source your marketing database from
• How often do you refresh your marketing data
• What is the quality of your database against your TAM
• Who has ownership of the marketing database in your organisation
• What rules do you put in place regarding GDPR
Step 3
1 / 3 / 5 / 10+
ZoomInfo / CRM / Don’t Know
Range: <50 <200 <500 1000+
Daily / Monthly / Rarely / Never
Marketing / Sales / 3rd Party
Double opt in / Legitimate Interest / Don’t Know
Yes / No / Unsure
Rating:
Poor / Good / Don’t Know
Intention: Build a true reflection of where our demand is going to come from
Inbound
Based on the solution area we are trying to generate demand for:
• Do you generate inbound enquiries currently
• What Marketing Technology platforms do you have
• Who manages the marketing technology in your organisation
• Which team follows up on inbound enquiries
• Do you maintain organic search engine optimisation
• Do you invest in paid media (SEO / Search / Display / Sponsorship)
• Who has ownership of the marketing database in your organisation
• How many leads per month are generated through inbound channels
Step 4
Specific team / 3rd party / Don’t know
SDRs / Sales / Don’t Know
MAP / CRM / Intent Platform
Yes / No
Yes / No
Marketing / Sales / Outsource
Range: 1-10 / 11-20 / 20+
Rating:
Yes / No / Unsure
Intention: Are we striving for performance that is well beyond our current market awareness
Outbound
Based on the solution area we are trying to generate demand for:
• Does your sales organisation do proactive outbound activity
• What data do sales use to outbound
• What is the feedback on MQLs internally
• Does marketing dictate how much time is spent on outbound campaigns
• Do you use sales automation tools – like Outreach / Salesloft
• How satisfied are you with outbound follow up on marketing generated leads
• Does outbound have enough priority in your sales organisation
Step 5
Poor / Average / Good / Excellent
Content Syndication MQLs / Don’t Know
Yes / No
Rating:
Yes / No / Unsure
Yes / No
Not satisfied / Satisfied / Don’t Know
Yes / No / Unsure
Intention: Do we have a structure that is set up to succeed even if we get everything right
Marketing Operations
Based on the solution area we are trying to generate demand for:
• Do you track your pipeline
• How long is a typical sales cycle
• Do you report on pipeline velocity
• Do you review the number of touchpoints required to generate a SQL
• Do you know how many MQLs you generate per month
• Do you know where you highest quality leads come from
• Would marketing welcome better performance dashboards
• Are you able to attribute marketing influence on sales qualified pipeline
Step 6
Yes / No / Unsure
Rating:
1 month / 3m / 6m / 1yr / 2yrs
Yes / No / Unsure
Yes / No / Unsure
Yes / No / Unsure
Yes / No / Unsure
Yes / No / Unsure
Yes / No / Unsure
Intention: Establish a benchmark for what is visible today so we can build on this insight going forward
Buyers are overwhelmed with choice and content today, so incremental content for
content's sake will not work.
The Self-Assessment should be an honest reflection of how your buyers will feel about
your proposition based on the experience you have today as this will inform what needs to change to drive incremental
improvements going forward
STEAM Assessment
Self-Assessment Summary Why this is so important
Next Steps Getting started with the ABDE
Run a series of deep-dive workshops with key stakeholders to get a true picture of what is required to succeed
Growth Essentials - Report
1 2 3
Desk Based Research
• Review competitors • Compare positioning • Assess common vs. unique
language • Review brand visual appeal • Understand the complexity of
the solution • How specialist is the knowledge
needed to understand the proposition
Workshop with Sales
• Review last 6 closed won deals • Where did the opportunity start • What pain point was addressed • Who made up the buying group • How long did the sale take • Review implementation process • Discuss ICP & current pipeline • Review sales org structure • Review targets (1y / 3y) • Discuss ideal deal size & velocity
Workshop with Marketing
• Review competitors • Review value proposition • Articulation of ideal opportunity • Changes facing team today • Understand current cadences • Review tech stack • Review demand marketing plan • Understand data process • Review of governance structure • Review sales enablement assets
4
Readiness Report
• Summary document of findings from the first 3 steps
• Recommendation of where to prioritise effort to gain quickest return on investment
• Assessment on uniqueness and differentiation of offering
• Assessment of ability to cut through to generate new demand
• Articulation of next steps
Growth Consultancy - Practical and Valuable First Steps
Benchmarking Assessment Cost 4 Days Growth Consultancy
$5,000
Play to Win Foundations
Ideal Customer Profile Articulation
ICP identification and prioritisation based on review of closed won / closed lost and customerr billing data over the last 2 years
TMP to supply a data dashboard with interactive manipulation of key account characteristics to assess the size and make up of the market
Content Audit / Asset Evaluation
Review of current content available to power the ABDE and assess for suitability & effectiveness
Plan / recommendation on content gaps and mixture of formats to support paid media activities and nurture with costed proposal to create required assets
Messaging Framework / Sales Plays / Story Identification
STEAM Assessment
Growth Essentials Report
Actual Client Data
O U T P U T S
INPUTS
Play2Win Foundations:
ICP Dashboard - $10k
Strategy Essentials - $20k
3-to-6-week delivery timeframe
Setting the ABDE up for success
Create messaging framework and up to 3 specific messaging plays that apply to our core story(ies)
Align plays to different target personas and start to append proof points that will resonate
Identify ICP clusters per story for optimum targeting
Analytics Strategy Essentials
15